Terms & Conditions

Effective Date: 19th May 2025
Last Updated: 19th May 2025

Introduction

Welcome to Raisly LTD. By using our website or services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our services. You must be at least 18 years of age or have the consent of a parent or legal guardian.

Definitions

  • "We", "Us", "Our" refers to Raisly LTD.

  • "You", "User" refers to any individual or entity using our website or services.

  • "Services" refers to our website and any products, content, or features offered by Raisly LTD.

Use of the Website

You agree to use our website lawfully and respectfully. You must not:

  • Use it for illegal or fraudulent purposes

  • Transmit viruses, malware, or malicious content

  • Infringe on intellectual property or privacy rights

  • Interfere with or disrupt the integrity of our website or services

We may suspend or terminate your access if you breach these Terms.

User Accounts

If you register for an account:

  • You must provide accurate and current information

  • You are responsible for all activities under your account

  • You must keep your password secure

We may terminate or suspend your account at our discretion.

User-Generated Content & Contributions

By submitting content (e.g. comments, media, or other material) on our platform:

  • You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, distribute, and display your contributions

  • You confirm you have rights to all submitted material and that it does not infringe third-party rights or violate laws

  • You agree we may moderate, edit, or remove contributions at our sole discretion

We may implement a content takedown process for copyright or rights infringement, in accordance with UK law.

Prohibited Activities

You may not:

  • Use the Services for unlawful purposes

  • Post or share offensive, abusive, or defamatory material

  • Circumvent security measures

  • Interfere with others’ use of the Services

  • Impersonate another person or entity

  • Attempt unauthorised access to data or systems

  • Use bots or automated tools to access the site

Violations may result in suspension or legal action.

Dispute Resolution

Informal Resolution

You agree to attempt to resolve any dispute informally by contacting us in writing at least 30 days before initiating formal action.

Arbitration

If not resolved informally, disputes may be referred to binding arbitration under the rules of the Chartered Institute of Arbitrators (CIArb) in the UK. The seat of arbitration shall be London, and the language of the proceedings shall be English.

Exceptions

This section does not apply to:

  • Claims related to intellectual property rights

  • Claims seeking injunctive or equitable relief

  • Fraud, invasion of privacy, or criminal activity

Intellectual Property

All content, including logos, text, images, videos, and software, is owned by Raisly LTD or our licensors. You may view and download content for personal, non-commercial use only. Commercial use requires prior written consent.

Medical Disclaimer

The content on this website is for informational purposes only. We do not offer medical advice, diagnosis, or treatment. Always consult a licensed healthcare professional for medical concerns.

Privacy & Data Protection

We process personal data in accordance with the UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

Electronic Communications & Signatures

By using our Services, you agree to receive notices, disclosures, and other communications electronically.
You consent to:

Limitation of Liability

To the fullest extent permitted by law, Raisly LTD shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, income, or profits

  • Service interruptions, inaccuracies, or content errors

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.
Nothing in these Terms affects your statutory rights as a consumer under UK law.

Indemnification

You agree to indemnify and hold Raisly LTD harmless from any claims or liabilities arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Content you submit

  • Any breach of third-party rights

We will notify you of any such claims and give you the opportunity to respond.

Modifications and Interruptions

We may modify, suspend, or discontinue the Services at any time. We are not liable for any loss or inconvenience caused by your inability to access our site.

We reserve the right to change these Terms at any time. Material changes will be communicated to you via email or on our website.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales unless resolved by arbitration as outlined above.

Severability

If any provision of these Terms is held invalid, the remaining provisions shall remain in effect.

Entire Agreement

These Terms and our Privacy Policy represent the full agreement between you and Raisly LTD regarding use of the Services.

Contact Us

Raisly LTD
9 Lower Bridge St
Chester, Cheshire CH1 1RS
Email: sayhi@raisly.com
Company Number: 14179521